Since 2021, Jeanette has been honored to serve as the President of the New York New Jersey Foreign Freight forwarders and Brokers Association Inc. Previously she had been the Vice President of Exports and Member of their Board of Governors for twelve years. She represents the Association on the Council on Port Performance under the leadership of the Port Authority of New York and New Jersey and The Shipping Association of New York an New Jersey.

Jeanette R. Gioia is President of both Serra International, Inc., a freight forwarding, customs brokerage, and 3PL company originally established in 1919 as Luigi Serra, Inc., and Serra Shipping, Inc., its NVOCC affiliate. She holds a BA from Manhattanville College, Purchase, NY and a MIA from Columbia University, NY, NY. Before joining Serra in 1984, Jeanette worked as an international economist with the foreign exchange advisory service of Brown Brothers Harriman & Co; the international lending division of Mellon Bank; the international finance group of Kidder Peabody & Co.; and with the private consulting company Nakagama & Wallace. She has written and been a guest speaker on international economic, trade, foreign exchange, and supply chain issues.

In 2013 she became a member of the NVOCC Subcommittee of the National Customs Brokers and Forwarders Association of America’s Transportation Committee. Previously, she had served on the Board of Directors for the Executive Association of Greater New York.